1. Introduction

Sports Gear Swag ("Sports Gear Swag," "SGS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

• Name
• Company name
• Email address
• Phone number
• Billing address
• Shipping address

Account Information

• Username
• Encrypted password
• Saved preferences
• Order history

Order Information

• Products ordered
• Customizations
• Team names
• Player names and numbers
• Uploaded artwork
• Logos
• Design requests
• Proof approvals

Payment Information

Payments are securely processed by trusted third-party payment providers.

Depending on your selected payment method, payments may be processed through providers such as:

• Shopify Payments
• PayPal
• Venmo
• Shop Pay
• Apple Pay
• Google Pay
• Affirm
• Other supported payment providers

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring website
• Date and time of visit
• Clickstream information
• Session identifiers
• Cookie identifiers

4. Cookies & Similar Technologies

We use cookies and similar technologies to:

• Operate and secure our website
• Remember your preferences
• Improve website performance
• Analyze website usage
• Measure advertising performance
• Personalize your shopping experience

Cookies may include:

• Essential Cookies
• Functional Cookies
• Analytics Cookies
• Advertising Cookies

For additional information, please review our Cookie Policy.

5. Analytics & Advertising Technologies

We use third-party analytics and advertising technologies to better understand how visitors use our website and to improve our services.

These technologies may include:

Google Analytics

Used to analyze website traffic and improve website performance.

Microsoft Clarity

Used to better understand how visitors interact with our website through behavioral analytics, including clicks, scrolling, navigation patterns, and aggregated session insights. This information helps us improve website usability and customer experience.

Microsoft Advertising (UET)

Used to measure advertising effectiveness and conversions.

Meta Pixel

6. How We Use Your Information

We may use your information to:

• Process orders
• Manufacture custom products
• Prepare artwork proofs
• Deliver products
• Process payments
• Respond to inquiries
• Provide customer support
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Send marketing communications where permitted by law

7. Uploaded Artwork & Customer Files

When you upload artwork, logos, images, or other files, you represent that you have the legal right to use the submitted content.

You authorize Sports Gear Swag to use uploaded files solely for purposes including:

• Preparing proofs
• Manufacturing products
• Quality control
• Customer support
• Order fulfillment

Ownership of your artwork remains with you or the applicable rights holder.

8. Reviews & User Content

If you submit product reviews, testimonials, photos, or other content, you grant Sports Gear Swag permission to display that content in connection with our products, services, and marketing, subject to our Terms of Service.

9. How We Share Information

We may share your personal information with trusted third-party service providers that assist us in operating our website, processing orders, delivering products, communicating with customers, improving our services, and complying with legal obligations. These providers only receive the information necessary to perform services on our behalf and are contractually obligated to protect your personal information.

Our third-party service providers may include:

Analytics & Performance

• Google Analytics
• Google Tag Manager
• Microsoft Clarity

These providers help us understand how visitors use our website, analyze website performance, improve user experience, and maintain website functionality.

Advertising & Marketing

• Meta Pixel
• Microsoft Advertising
• TikTok Pixel
• Pinterest Tag

These providers help us measure advertising performance, personalize marketing campaigns, and deliver relevant advertisements across various platforms.

Payment Processing

• Stripe
• PayPal
• Venmo
• Shop Pay
• Apple Pay
• Google Pay
• Affirm

Payment information is processed securely by these providers in accordance with their respective privacy policies. Sports Gear Swag does not store complete payment card information on its servers.

Email & SMS Communications

We use trusted email marketing and SMS communication providers (such as Klaviyo, where applicable) to send order confirmations, shipping updates, promotional communications, and customer support notifications.

Shipping & Fulfillment

We work with trusted shipping carriers and fulfillment partners to prepare, ship, and deliver customer orders. These providers may include UPS, USPS, FedEx, DHL, and other trusted logistics partners.

Depending on the specific services they provide, different third-party providers may process different categories of information necessary to perform their services on our behalf. This may include your name, email address, phone number, billing and shipping addresses, order details, payment-related transaction information (processed only by authorized payment providers), device information, IP address, browser information, website usage data, and cookies.

We do not sell your personal information for monetary consideration. We only share personal information with trusted service providers, advertising partners, and other third parties as necessary to operate our business, process payments, fulfill orders, provide customer support, improve our website and services, comply with legal obligations, prevent fraud, or where otherwise permitted or required by applicable law.

For more information about the cookies and tracking technologies used on our website, please refer to our Cookie Policy.

10. Marketing Communications

If you subscribe to receive promotional communications, we may send you emails regarding products, promotions, and company updates.

You may unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us directly.

11. Data Security

12. Data Retention

We retain personal information only as long as reasonably necessary for purposes including:

• Processing orders
• Customer service
• Accounting
• Tax compliance
• Legal obligations
• Fraud prevention
• Recordkeeping

13. Your Choices

You may choose to:

• Update your account information
• Unsubscribe from marketing emails
• Disable cookies through your browser settings
• Contact us regarding your personal information

Please note that disabling certain cookies may affect website functionality.

14. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

15. California Privacy Rights

16. Business Transfers

If Sports Gear Swag is involved in a merger, acquisition, financing, reorganization, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable law.

17. International Visitors

Our website is operated from the United States.

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will become effective when the updated policy is posted on this page. The "Last Updated" date above indicates when this Privacy Policy was most recently revised.

19. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Sports Gear Swag
Website: Sports Gear Swag
Email: sales@sportsgearswag.uk
Phone: 1-833-301-6511

Related Policies

For additional information, please review our:

• Terms of Service
• Cookie Policy
• California Privacy Rights
• Order Policies & Disclaimers
• Accessibility Statement
• Intellectual Property & Copyright